1. Information We Collect
- Personal Information: Name, email address, phone number.
- Identity Documents: Aadhaar card, PAN card, selfie (for KYC verification only).
- Technical Information: IP address at registration, device type, browser type.
- Usage Data: Pages visited, referral activity, reward claims.
2. How We Use Your Information
- To create and manage your account.
- To verify your identity (KYC) before reward delivery.
- To track referrals and calculate level progression.
- To detect and prevent fraud or abuse.
- To send important notifications about your account and rewards.
3. Data Security
All personal and KYC documents are stored securely with encryption. Access is restricted to authorized administrators only. We do not sell or share your personal data with third parties for marketing purposes.
4. Data Retention
Your data is retained as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
5. Your Rights
- Right to access your personal data.
- Right to request correction of inaccurate data.
- Right to request deletion of your account and data.
- Right to raise a complaint with the relevant data protection authority.
6. Contact
For privacy-related queries, contact privacy@rewardmatrix.com.